Hospitality Management Important Questions [Dibrugarh University BCOM 3rd SEM NEP Syllabus]

Total Marks: 100

Final Exam: 60

Internal Assessment: 20

Final Exam:

-          Short Answer Type (Meaning & Definition) = 2*6 = 12

-         Short Answer Type                                            = 3*4= 12

-         Long Answers                                                     = 12*3 = 36

1. Focus on Understanding not on Cramming

2. Attempt each and every questions as per your knowledge

3. Presentation of Answer must be good

4. Focus on VVI Question as given in this video

Q. What is Hospitality Management? Explain its significance in service industry and tourism development.

Q. What are the components of hospitality? Explain their significance. (Transportation, accommodation, Food & beverage etc.)

Q. Write a brief note on evolution and growth of hospitality industry with specific reference to India.

Q. Discuss the importance of hospitality management in a developing country like India. Explain how it helps in creating employment.

Q. What are hospitality productions? What are its various types?

Q. What are the challenges faced by hospitality industry in our country? Write a brief note on future prospects of hospitality industry in India.

Q. Write short notes on:

- Event management

- Recreation

- Cruise line services

- Business centre services

- Conference and seminars

- Exhibition and sale meet

- Hospitality management education

Q. Explain the influence of internal and external factors in the operation of hospitality establishments.

Q. Explain the influence of controllable and uncontrollable factors in the operation of hospitality establishments.           

Q. What do you mean by market need and customer expectations? Discuss the ways to define market needs and expectations.

Q. What is commercial and non-commercial establishment? Distinguish between them.

Q. Distinctively explain the operations and management treatment of commercial and non-commercial establishments.

Q. Discuss the various specifications and laws relating to hotel grading, amenities and management.

Q. Explain the distinctive challenges and practices in respect of communication in the hospitality sector

Q Write short notes on:

- Seasonal Conditions in hospitality establishment

- Economics in hospitality establishment

- Climate in hospitality establishment

Q. What are various key departments of hospitality establishments? Mention their importance and functions.

(Front office, housekeeping, Food & Beverage, Sales & marketing)

Q. What is front office management? What are the skill or competencies required for front office management?

Q. What is front office accounting? What the essential consideration in maintenance of front office accounting in a hospitality establishment?

Q. Explain the significance of proper tracking mechanism in a hospitality establishment.

Q. Draft a layout of housekeeping department.

Q. Explain the need and importance of human resource management in a hospitality establishment.