Business Organisation and Management Question Paper 2023 [Gauhati University BCOM 1st SEM NEP 2023 Syllabus]

Business Organisation and Management Question Paper 2023 
[Gauhati University BCOM 1st SEM NEP 2023 Syllabus]

COMMERCE

Paper: BCM0100104

(Business Organisation and Management)

Full Marks: 60

Time: 2½ hours

The figures in the margin indicate full marks for the questions.

1. Choose the correct option of the following:                                     1x8=8

(1) What is the primary advantage of the ‘Brick and Click’ Model?

(a) No need for physical space.

(b) Offer flexibility to customers in terms of shopping mode.

(c) Completely online.

(d) No digital presence needed.

(2) Which of the following is not typically a step in strategic planning process?

(a) Environmental scanning.

(b) Formulation of strategy.

(c) Execution of employee performance reviews.

(d) Strategy implementation.

(3) In the communication process, who is responsible for decoding the message?

(a) Sender.

(b) Medium.

(c) Receiver.

(d) Feedback channel.

(4) A self-confident leader whose personality and action influence people to behave in certain ways is called

(a) Participative leader.

(b) Charismatic leader.

(c) Autocratic leader.

(d) Permissive leader.

(5) Which of the following is not within the formal process of communication?

(a) Encoding.

(b) Interpreting.

(c) Decoding.

(d) Feedback.

(6) The plan to achieve overall organisational goals is called

(a) Strategic plan.

(b) Tactical plan.

(c) Operational plan.

(d) Standing plan.

(7) Motivation is a stimulation of mind under the management function of

(a) Directing.

(b) Organising.

(c) Controlling.

(d) Coordinating.

(8) Organisation where expert assistance is provided to the line managers are

(a) Line organisation.

(b) Functional organisation.

(c) ‘Line and Staff’ organisation.

(d) Project organisation.

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2. Write short answers on the following: (any six)              2x6=12

(a) Why do companies prefer for franchising?

(b) Write briefly two techniques commonly used in the decision making process.

(c) Briefly state the relationship between planning and controlling in management.

(d) List three essential trait of an effective leader.

(e) Write the main features of Theory X.

(f) Mention the problem of dual accountability in matrix organisation.

(g) List out at least two areas where managerial control is considered necessary.

(h) Creativity in decision making.

(i) What is virtual organisation?

(j) What is work from home?

3. Answer any four of the following:         5x4=20

(1) Explain the concept of Strategic planning.

(2) Define ‘bounded rationality’ and its role in decision making.

(3) What are the three core elements of delegation of authority?

(4) Discuss the factors that can affect an individual’s motivation in the workplace.

(5) Explain the steps in decision making.

(6) What is the laissez-faire or free-rein leadership style? In what type of teams or setting would this leadership style be most effective?

(7) Explain Matrix organisation structure.

(8) Why is informal organisation no less important than formal organisation?

4. Answer any two of the following:            10x2=20

(a) Discuss in detail the difference between micro, meso and macro environment in business.

(b) Elaborate on the four pillars of corporate social responsibility. (Economic, legal, ethical and philanthropic obligation)

(c) Discuss the role of IT and social media in communication in business organisation.

(d) What are the some potential failure reasons and success factors for business process re-engineering?

(e) Evaluate the importance of work-life balance in today’s corporate environment.

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