BUSINESS STUDIES (April’ 2017)
(319)
NIOS SENIOR SECONDARY Solved Papers
Time: 3 Hours
Maximum Marks: 100
Basis
|
Training
|
Development
|
a) MEANING
|
It
is a process of imparting knowledge for doing specific job.
|
It
is a process of learning opportunities designed to help employees grow.
|
b) Nature
|
It
is a job oriented process.
|
It
is a carrier process.
|
c) FOCUS
|
It
focuses on technical skills.
|
It
focuses on conceptual and human ideas.
|
d) PURPOSE
|
The
basic purpose of training is to enable the employees to do job or home
intended job.
|
The
basic purpose of development is to enable the growth of the employees.
|
e) DURATION
|
I t
is imparted for a fixed period.
|
It
is a continuous and never ending process.
|
14. State the points of
importance of business finance. 3
Ans:
Financial management plays the following role:
a)
Determination of fixed assets: Fixed assets have an important contribution in
increasing the earning capacity of the business. Long term investment decisions
also called capital budgeting decision which is one of the prime objectives of
a finance manager
b)
Determination of current assets: Current assets are needed to meet the day to
day transactions of the business. The total investment in current assets is to
be determined and the split up into its elements is required.
c)
Determination of long term and short term finance: Under this a Finance manager
has to maintain a proper ratio of short term and long term sources of finance
after estimating its requirement.
d)
Determination of proportion of various long term source of finance: A balanced
decision related to capital structure is to be made. The proportion of debt and
equity is to be determined.
e) Determination of various items in the Profit and loss account: The financial decisions affect the various items to appear in the profit and loss account.
15. State any three objectives of National Stock
Exchange of India. 3
Ans: The
main objectives of National Stock Exchange of India are listed below:
a) To ensure equal access to investors all over
the world.
b) To
provide fair, efficient and transparent trading of the securities
electronically.
c) To
provide facilities of international standards.
16. Briefly describe
rolling settlement. 4
Ans: Rolling Settlement: Earlier trading in the stock exchange was
held face-to-face (called pit-trading) without the use of computers and the
advanced computer software as it is today. In those times, transactions were
settled (i.e., actual delivery of shares, through share certificates, by the
seller and payment of money by the buyer) in the stock exchange, only on a
fixed day of the week, say on a Saturday, or a Wednesday irrespective of which
day of the week the shares were bought and sold. This was called ‘Fixed
Settlement’.
Today, with the electronic / computer based system of recording
and carrying out of share transactions, stock exchanges go in for ‘rolling
settlement’. That means, transaction are settled after a fixed number of days
of the transaction rather than on a particular day of the week. For example, if
a stock exchange goes in for ‘T+2’ days of rolling settlement, the
transaction is settled within two working days of occurring of the transaction,
‘T’ being the day of the transaction. In T+7’ days of rolling settlement, the
transaction is settled on the 7th day after the transaction. This is
facilitated through electronic transfer of shares, through Dematerialised
Account or Demat Account i.e., the share does not have a physical form of a
paper document, but is a computerised record of a person holding a share, and
through transfer of money electronically or through cheques payment is settled.
17. Explain briefly the
different types of mutual fund. 4
Ans: Various types of Mutual funds are listed
below:
1.
Open-Ended Funds, Close-Ended Funds and
Interval Funds:
a) Open-ended funds are open for investors to enter or exit at any
time, even after the NFO.
b) Close-ended funds have a fixed maturity. Investors can buy units
of a close-ended scheme, from the fund, only during its NFO.
c) Interval funds combine features of both open-ended and close
ended schemes. They are largely close-ended, but become open ended at
pre-specified intervals.
2.
Actively Managed Funds and Passive Funds
a) Actively managed funds are funds where the fund manager has the
flexibility to choose the investment portfolio, within the broad parameters of
the investment objective of the scheme. Since this increases the role of the
fund manager, the expenses for running the fund turn out to be higher.
b) Passive funds invest on the basis of a specified index,
whose performance it seeks to track. Thus, a passive fund tracking the BSE
Sensex would buy only the shares that are part of the composition of the BSE
Sensex. Such schemes are also called index
schemes. Since the portfolio is determined by the index itself, the fund
manager has no role in deciding on investments. Therefore, these schemes have
low running costs.
3.
Debt, Equity and Hybrid Funds
a) A scheme
might have an investment objective to invest largely in equity shares and
equity-related investments like convertible debentures. Such schemes are called
equity schemes.
b) Schemes
with an investment objective that limits them to investments in debt securities
like Treasury Bills, Government Securities, Bonds and Debentures are called debt funds.
c) Hybrid funds have an investment charter that provides for a reasonable level of investment in both debt and equity.
18. Briefly explain the
merits of public deposits as long-term source of business finance. 4
Ans: Merits of Public Deposits:
a)
Simple: The system is very simple in raising the loans.
No too much legal formalities are required to raise finance from this source.
b)
Economical: It is cheap method of raising working
capital. The rate of interest is very low as compared to other source of
finance.
c)
Elasticity in capital structure: Public
deposits keep the capital structure elastic. It does not dilute control.
d) No security Requirement Deposits are usually unsecured. No security is necessary to raise public deposits.
19. Name and give the
meaning of different types of trade on the basis of volume of goods traded. 4
Ans: Generally we buy goods of our daily use from the local
shopkeepers. These shopkeepers buy goods in bulk and sell them to us as per our
requirement. They generally buy goods in large quantity either from the
producers directly or from any other shops that sell goods in bulk. Thus, we
find that some shopkeepers buy goods in bulk and sell to others in bulk while
other buy in bulk and sell in small quantities as per the requirement of the
customers. Thus, on the basis of volume of goods traded we can classify
internal trade as:
1.Wholesale
trade, and
2.Retail
trade.
Wholesale trader is one
who sales to other middlemen, institutions and individuals a fairly large
quantity. They purchases goods from producers and sale them to retailers. They
normally do not have contact with consumers.
Retailer is one whose business is to sell to consumers a wide variety of goods that are assembled at his premises as per the needs of final users. The term retail signifies sale for final consumption rather than for resale or for further processing. A retailer is the last link between the final user and the wholesaler or the manufacturers. Retailer is that merchant intermediary who buys goods from preceding channel members in small assorted lots and sells them in the lot requirements of final users.
20. What is meant by
consumer protection? State any four malpractices
leading to consumer exploitation. 4
Ans:
Consumer protection:
Consumer
protection refers to the education to the Consumer about their rights and
responsibility, getting their grievances redressed and protection of their
interest. For e.g.-: Protecting the consumer from black-marketing,
adulteration, and hoarding. The most common business malpractices leading to
consumer exploitation are given below:
(a)Sale
of adulterated goods i.e., adding something inferior to the product being sold.
(b)Sale
of spurious goods i.e., selling something of little value instead of the real
product.
(c)Sale
of sub-standard goods i.e., sale of goods which do not confirm to prescribed
quality standards.
(d)Sale
of duplicate goods.
21. ‘‘Management is a
combination of both science and arts.’’ How? Explain. 5
Management As a Science: Science
is defined as a systematized body of knowledge and it uses scientific methods
of observation measurement, experimentation etc. Its principles are exact and university
applicable. Similarly, Management has systematized body of knowledge and its
principles are evolved on the basis of observation. But management being a social
science, it is not an exact science. So
management is a soft or inexact science.
Management As an Art: Art
refers to the way of doing specific things i.e. it indicates “how an objective
is to be achieved. it is the know-how to
achieve the desired results. Art needs
continuous practice to reach the level of perfection. An art is application of science. Thus art
and science are interrelated in the sense that putting scientific principles
into practice requires art, which needs special knowledge and skills.
Management is both a science as well as an art. The science of management provides certain principles that can guide managers in the professional efforts, while the art of management deals with tackling every situation in an effective manner. Planning and organizing emphasize the science of management while direction, communication motivation coordination and control emphasize art of management. Getting work done through people is an art of management.
22. ‘‘The different levels
of management taken together form the hierarchy of management.’’ Do you agree?
Explain briefly with the help of a diagram. 5
Ans:
Low level management
Low level
management is considered as operative management. The first line/operative or
low level management includes supervisors, foreman and Inspectors. They are a
link between middle level management and workers. They have the following functions:
a)
Representing the problems of workers: They
represent the workers’ grievances before the middle level management.
b)
Looking to safety of workers: Lower level
managers provides safe and secure work environment for workers.
c)
Control of workers: They assign duties to
workers and guide them in handling their jobs efficiently.
d)
Helps in controlling wastage of materials:
They prevent wastage of materials by negligent workers which helps in reducing
cost.
e)
Ensuring quality standards by the workers:
They try to maintain precise standard of quality and ensure steady flow of
output.
Middle
management
Middle
management consists of departmental heads and other executive officers of
different departments. They execute the policies framed by the top management.
They are a link between the top management and supervisory or lower level of
management. Functions
of middle level management
a)
Interpretation of
policies framed by top management to lower and middle management: They explain
the main plans and policies framed by the top management to the lower level.
b)
Preparation of
organizational set up: They prepare the organizational set up of their
department.
c)
Recruitment/selection
of the required employees for their department: They find out suitable
personnel and assign duties to them for execution of their department
functions.
d)
Motivating the
employees: They offer various incentives to employees so that they get
motivated and perform to their best ability.
e)
Controlling and
instructing the employees: They control and instruct the lower level management
and also prepare their performance appraisal reports.
Top management
Top management is the 3rd line of management, which consists of
Chairman, Directors, Managing Director, General Manager and other top-level
executives required to achieve the goals of the enterprise. For example: Mr.
Hazarika has retired as the managing director of a manufacturing company. He is
said to be working at top level of management.
The functions of top management are:
a)
Determining the
objectives of the enterprise: They determine both long term as well as short
term objective of the enterprise.
b)
Framing of plans
and policies: They formulate plans and policies to achieve the desired
objectives.
c)
Assigning
activities to different individuals: They assign jobs to different individuals
working at middle level.
d)
Assembling all the
resources needed: They assemble the resources such as finance, workers, fixed
assets etc. needed to put the plans into operation.
e)
Controlling the
performance of employees: They keep a check on the employees and their performance
to ensure that plans are implemented in the right direction.
23. ‘‘Management
principles are statements of fundamental truth which provide guidelines for
managerial decisions.’’ In the light of this statement, briefly explain the
points of importance of the principles of management. 5
Ans: Management principles are needed for the
following reasons:
a)
Optimum use of resources: The
management principle of “science, not rule of the thumb” suggests
that every task should be done with minimum effort and energy and additional
work can be done with the saved energy. By saving time, efforts and energy
activities can be made economical and enhance the productivity of the
resources.
b)
Change in technology: The
management principle of “division of labour” helps
management in identifying in which activity technology has changed. If there is
no division of labour then confusion may prevail about what and how much to
change.
c)
Effective Administration: The
principle of ‘scalar chain’ helps the
enterprise to communicate with people at different levels. ‘Unity of direction’ removes confusion in minds of
employees; and ‘Unity of command’ avoids
dual subordination. Thus these principles help management in managing their
organisations effectively.
d)
To make optimum use of resources: The
management principles insist on planned activities and systematic organisation
of men and material in the organisation which helps in effective use of
available resources.
e) Fulfilling social responsibilities: A business is a creation of society and makes use of resources of society so it must do something for society. Management principles guide the managers to perform their social responsibilities.
24. ‘‘Business people
generally face a number of problems in the process of foreign trade.’’ Briefly
describe any such five difficulties.
5
Ans:
Problems of International business: In
internal trade generally buyers and sellers meet together and transactions take
place as per their convenience. But in external trade the situation is
completely different. It takes a long procedure to buy and sell the goods and
services. The business people generally face a number of problems in the
process of foreign trade. The various difficulties, which are faced by the
buyers and sellers engaged in external trade are described below:
1. Different
currencies: Every country has its own currency. So importer
has to make payment in the currency of exporter’s country.
2. Legal
Formalities: International business is subject to a large
number of legal formalities and restrictions.
3. Distance
Barriers: Due to large distance between countries, it is
difficult to establish quick and personal contacts between traders from
different countries.
4. Language
Barrier: Due to different languages in different
countries, it becomes difficult for traders to understand the terms and
conditions of the contract.
5. Difference in
Laws: International business transactions are subject
to laws, rule and regulations of multiple countries. International business
transactions are subject to laws, rule and regulations of multiple countries.
6. Information
Gap: It is difficult to obtain accurate information
about foreign markets and about the financial position of foreign merchants.
25. Explain the judicial
machinery setup under the Consumer Protection Act, 1986 at the district and
state level. 5
Ans: Government of India has framed a set of laws and legislations
to protect the interests of consumers and the most important act framed by
Government is Consumer Protection Act, 1986. This act has provided three tier
Judicial machinery. The judicial machinery set up under the Consumer Protection
Act, 1986 consists of consumer courts (forums) at the district, state and
national levels. These are known as District forum, State Consumer Disputes Redressal
Commission (State Commission) and National Consumer Disputes Redressal
Commission (National Commission) separately.
1.
The Central Consumer Protection Council: The
Central Government may, by notification, establish with effect from such date
as it may specify in such notification, a council to be known as the Central
Consumer Protection Council (hereinafter referred to as the Central Council). National Consumer Disputes Redressal Commission: The
National Consumer Disputes Redressal Commission has jurisdiction to entertain
complaints where the value of the goods or services and compensation if any
claimed exceeds Rs.1,00,00,000 (ONE CRORE)
2. The State Consumer
Protection Councils: The State Government may, by notification,
establish with effect from such date as it may specify in such notification, a
council to be known as the Consumer Protection Council (hereinafter referred to
as the State Council). The State Consumer Disputes Redress Commission is
established in each state and these have jurisdiction to entertain complaints
where the value of goods or services and the compensation if any, claimed
exceeds Rs.20,00,000 (TWENTY LAKHS) but does not exceed Rs.1,00,00,000 (ONE
CRORE).
3. The District
Consumer Protection Council: Section 8-A as inserted by the Consumer Protection (Amendment)
Act, 2002. The State government shall establish for every district, by
notification, a council to be known as the District Consumer Protection
Council. At the lowest level are the District Forums and these are established
in each District and have jurisdiction to entertain complaints where the value
of goods or services and the compensation if any, claimed does not exceed
Rs.20, 00,000 (TWENTY LAKHS), and a complaint can be filed in a District Forum
within the local limits of which
a) The
opposite party resides or
b) Carries on
his business or works for gain or
c) Where the
cause of action arises.
26. What is meant by
control? Briefly describe any four characteristics
of control. 6
Ans: Control is one of the managerial functions.
Under controlling deviations are sought to be noticed in the actual work
progress and the standards already determined, the causes of deviations are
found out and corrective action is taken so that in future the mistakes are not
repeated.
According
to Henry Fayol, “In an undertaking, control consists in verifying whether
everything occurs in conformity with the plan adopted, the instructions issued
and principles established. It has to point out weakness and errors in order to
rectify them and prevent recurrence”.
Thus,
controlling implies determining and stating specifically what is to be
accomplished, then checking performance against such standards prescribed with
a view to supplying the corrective action required to achieve the planned
objectives.
Nature
or Characteristics of Control
1)
Control is a function of management: It is, in
fact, a follow-up action to the other functions of management.
2)
Control is a dynamic process: It involves
continuous review of standards of performance and results in corrective action,
which may lead to changes in other functions of management.
3)
Control is a continuous activity: It does not
stop anywhere.
4)
Control is forward looking: It is related to
future, as past cannot be controlled. It is usually preventive as the presence
of control systems leads to minimize wastages, losses, and deviations from
standards.
5)
Planning and Controlling are closely related with
each other: Managerial planning seeks consistent and integrated while
managerial control seeks to compel events to conform to plans. As a matter of
fact, planning is based on control and control is based on planning.
OR
State any six points of importance of directing
function of management. 6
Importance
of Directing
1) To
Initiate Action: The employees in the organisation start working only when they
get instructions and directions from their superiors. In the directing function
the superiors direct the actions of employees toward the predetermined goals of
the organisation.
2) To
Integrate Employees’ Efforts: In the organisation numbers of employees are
working at different levels and in different job positions. The employees may
differ in their levels of authority and the type of job assigned.
3) Means of
Motivation: Directing function does not mean giving orders only but through
directions and instructions the superiors try to motivate the employees to
perform to their best ability.
4) Balance in
the Organisation: The directing function tries to create balance in the
organisation. Generally when the employees are working at different levels they
develop different attitudes and the balance between their attitudes is made by
directing function.
5) To
Facilitate Change: Generally the employees hesitate in accepting the changes
but through directing function the changes can be implemented more easily as
while giving directing the superiors guide the subordinates that the changes
are better for them also.
6) Team
spirit: Directing involves leadership that essentially helps in creating
appropriate work environment and build up team spirit.
27. Explain the steps of
the selection procedure. 6
Ans:
The selection process usually includes a number of steps:
1.
Preliminary screening: In this step the candidates who do not fulfill the
required basic qualification are eliminated.
2.
Selection test: Though these tests, ability and skill of the candidates are
measured. Common types of tests conducted by organisation are Intelligence
test, Aptitude test, Personality test, Trade test, Interest test.
3.
Employment interview: The candidates who qualify the test are called for
interview.
4.
References & background checks: After the candidate declared successful in
the interview then information related to back ground, social relation, and
character are indentified.
5.
Selection decision: The candidate who passed the test, interview, reference
check is included in selection list & the manager’s select most suitable
candidate from the list.
6.
Medical examination: Before giving appointment letter, the candidates are
selected for medical fitness.
7
job offer: For job offer the appointment letter in hand over & a date in
the appointment letter is mentioned on which one has to report for the duty.
8.
Contract of employment: After the acceptance of job offer by a selected
candidate required to sign various documents.
OR
Briefly describe the
steps in the process of planning. 6
Ans:
Steps in the Process of Planning
1. Setting organizational objectives: The first and foremost step in the
planning process is setting organizational objectives or goals, which specify
what the organisation wants to achieve.
2. Developing planning premises: Planning is concerned with the future,
which is uncertain. Therefore, the manager is required to make certain
assumptions about the future. These assumptions are called premises.
3. Identifying alternative courses of action: Once objectives are set and
assumptions are made, then the next step is to identify all possible
alternative courses of action.
4. Evaluating alternative courses: The positive and negative aspects of
each proposal need to be evaluated in the light of the objective to be
achieved, its feasibility and consequences.
5. Selecting the best possible alternative: This is the real point of decision
making. The best/ideal plan has to be adopted, which must be the most feasible,
profitable and with least negative consequences. Sometimes, a combination of
plans may be selected instead of one best plan.
6. Implementing the plan: Once the plans are developed, they are put
into action. For this, the managers communicate the plans to all employees very
clearly and allocate them resources (money, machinery, etc.).
7. Follow-up action: The managers monitor the plan carefully to
ensure that the premises are holding true in the present condition or not. If
not, adjustments are made in the plan.
28. Describe the modern
concept of marketing. 6
Ans: Modern concept of marketing
According to the modern concept, marketing is
concerned with creation of customers. Creation of customers means
identification of consumer needs and organising business to satisfy these
needs. Marketing in the modern sense involves decisions regarding the following
matters
1. Products to be produced
2. Prices to be charged from customers
3. Promotional techniques to be adopted to
contact and influence existing and potential customers.
4. Selection of middlemen to be used to
distribute goods & services.
There
are six concept of marketing which the companies keep in mind:
i)
Production concept: As per this concept, companies assume that consumer will
always respond to the product made available to them.
ii)
Product concept: As per this concept companies realize that the quantity of the
product is not sufficient, it is the product quality which is also very
important.
iii)
Selling concept: Now a days, as the technology advances along with the quantity
and quality of the goods, the art of selling the goods are also very essential.
iv)
Marketing concept: As consumer is treated as “KING” today. So it is essential
for the company to produces and markets the product which the consumer wants.
It focuses on consumer satisfaction.
v)
Consumer concept: As per this concept, companies’ aims at providing consumers
separate offers or services. This is possible through one to one marketing.
vi) Societal marketing concept: This concept
requires that company should deliver superior value to the consumer to improve
the consumer and the society. It focuses on consumer welfare.
OR
Describe any six qualities of a good sales person.
6
Ans:
Qualities of a Good salesman:
(a)Good Personality: Personality
is a mixture of many traits like physical appearance, dressing-up, way of
talking, manners, pitch of voice, habits etc. A Salesman must posses these
traits to hold the attention of the customer.
(b)Mental Qualities: A
salesperson must have the quality of alertness, imagination, foresightedness,
empathy etc. He should have the ability to read the customer’s mind and behave
accordingly.
(c)Good Behaviour: A
salesperson should be a well behaved person having ability to interact with
people comfortably. He/she should be cooperative so that he/she can help people
in making up their minds by patiently answering all their questions. Patience
and humility will help him/her in not only holding the attention of the
customer but also in getting them interested in purchasing the product.
(d)Knowledge: He/she
should know every detail relating to the product and the company he/she is
representing. He/she should be able to explain the various features of the
product, the way it is to be used and the precautions to be taken and so on.
Knowledge about competitors’ product is also a must so that the salesperson can
explain the superiority of his/her product.
(e)Ability to communicate and persuade: If a
salesperson can communicate properly and effectively then he/she will be able
to clear the biggest hurdle of making the prospective customer listen to
him/her. The salesperson must speak confidently, clearly and audibly. Good
communication ability coupled with good knowledge about the product helps the
sales person in persuading the customer to buy.
(f)Persistence: The
salesperson must know the art of persistence. It requires a sense of
determination to convince the customers to buy. He/she must not give up easily.
Without being offensive, he/she must persuade the customer to finalise the
purchase with a sense of satisfaction.
29. ‘‘Many people
consider advertising to be a wasteful activity and harmful for the customers
and the society in many ways.’’ In the light of this statement, briefly
describe any six limitations of
advertising. 6
Ans:
Several objections have been raised against advertising and some people
criticize advertising as a social waste. The main point of criticism is as
follows:-
a) Creates
Monopoly in the Market: Advertisement leads to promotion and cover mass level
of customers at a time. Large firms can bear the advertisement expenditure but
not the small firms, due to that it can eliminate the small firms from the
market and creates its monopoly authority in the market.
b) Higher the
Prices of Product: Investment of money in advertisement leads to increase in
the price of goods and services for which consumer has to face high prices and
pay for it. Hence, more the advertisement cost- more the product cost.
c) Misleading
the consumers: Now days, advertisement misleads the consumers on false
representation regarding their goods. Consumer attracts to those goods which
are not necessary for them. Thus, advertisement misleads the consumer and sale
goods to them.
d) Wasteful
Consumption by the Consumers: Advertisement attracts the consumers for wasteful
products which are not necessary for consumers. Due to advertisement
businessmen takes undue advantage from them. They sale unhealthy and artificial
goods to them and exploits consumer emotions.
e) Wastage of
National Resources: There will be wastage of national resources, valuable
stationary, time and energy used by the people or is ignored by them. Here,
Valuable resources that can be used to create new industries are wasted in the
production of needless varieties and designs.
OR
Explain the elements of
product mix. 6
Ans: In order to optimise the product requirements by the consumers,
importance should be given to the following elements or components of product
mix:
1. Branding: A brand is define as a name, term,
sign, symbol or special design or some combinations of these elements that is
intended to identify the goods or services of one seller or a group of sellers.
A brand differentiates these products from those of competitors. A brand in
short is an identifier of the seller or the maker. A brand name consists of
words, letters and / or numbers that can be vocalized. A brand mark is the
visual representation of the brand like a symbol, design, distinctive colouring
or lettering.
2.
Packaging:
In
this age of competition, good and appropriate packaging occupies much significance. The
policies pertaining to the packaging are
a part of the product planning and product development
program. The main function of
packaging is to protect the things from dust, water, moisture, insects, etc. Good packing saves the products against perishing,
loss and other damages.
3. Labeling: Label is a
part on the cover of the product which will devote its name, contents,
ownership, expiry date, manufacturing date etc. A label helps in identifying
the product. It is full of information about the product. It helps in grading
the product. It attracts customers because of its colourful packing.
30. ‘‘The manufacturer
has to be careful while finalising the channel of distribution.’’ Briefly
explain any four factors that
the manufacturer should consider before deciding the channel of distribution. 6
Ans: Factors Affecting the Selection of the Channel of Distribution: Every
producer, in order to pass on the product to the consumer, is required to
select a channel for distribution. The selection of the suitable channel of
distribution is one of the important factors of the distribution decisions. The
following factors affect the selection of the channel of distribution:
A.
Factors Pertaining to the Product:
Keeping in view the nature, qualities and peculiarities of the product, could
only the channel for distribution be properly made. The following factors
concerning the product, affect the selection of the channel of distribution:
(1) Price of the
Product.
(2) Perishability.
(3) Size and Weight.
(4) Technical Nature.
(5) Goods Made to Order.
(6) After-Sales Service.
B.
Factors pertaining to the Consumer or
Market: The following are the main elements concerned with the consumer
or the market:
(1) Number of Customers.
(2) Expansion of the
Consumers.
(3) Size of the Order.
(4) Objective of Purchase.
(5) Need of the Credit
Facilities.
C. Factors Pertaining to the Middlemen: The
following are the main factors concerned with the middlemen:
(1) Services Provided by
Middlemen.
(2) Scope or
Possibilities of Quantity of Sales.
(3) Attitude of Agents
towards the Producers' Policies.
(4) Cost of Channel of
Distribution.
D.
Factors Pertaining to the Producer Or
Company: The following factors, concerning the producer, affect the
selection of the channel of distribution:
(1) Level of Production.
(2) Financial Resources
of the Company.
(3) Managerial
Competence and Experience.
E. Other Factors
(1) Distribution Channel
of Competitors.
(2) Social Viewpoint.
(3) Freedom of Altering.
OR
Explain the various
methods of fixing the price. 6
Ans:
Pricing Methods: There are
several methods of pricing and they can
be grouped into few broad categories:
(1) Cost
Based Pricing: Under the cost based pricing, different methods used are:-
Ø Mark Up
Pricing
Ø Absorption
Cost Pricing
Ø Target
Rate of Return Pricing
Ø Marginal
Cost Pricing
Mark Up
Pricing: It refers to the pricing methods in which the selling price of
the product is fixed by adding a margin to its cost price. The mark ups may
vary depending on the nature of the product and
the market. Usually, the higher the value of the product, the larger is
the mark up.
Absorption
Cost Pricing: ACP rests on the estimated unit cost of the product at the normal
level of production and sales. The
method uses standard costing techniques and
works out the variable and fixed
costs involved in manufacturing, selling and
administering the product. By adding the costs of operations, we get the
total costs. The selling price of the product is arrived by adding the required
margin towards profit to such total costs.
Target
Rate of Return Pricing: It is similar to absorption cost pricing. The
rate of return pricing uses a rational approach to arrive at the mark up. It is
arrived in such a way that the ROI criteria of the firm are met in the process.
But this process amounts to an improvement over absorption costing since it
uses a rational basis for arriving at the mark up.
Marginal
Cost Pricing: It aims at maximizing the contribution towards fixed costs.
Marginal costs include all the direct variable costs of the product. In
marginal cost pricing, these direct variable costs are fully realized. In
addition, a portion of the fixed costs is also realized under competitive
market conditions marginal cost pricing is more useful.
(2)
Demand Based Pricing: The following methods belong to the category
of demand / market based pricing:-
Ø What the
Traffic can Bear’ Pricing
Ø Skimming
Pricing
Ø Penetration
Pricing
What the
Traffic can Bear’ Pricing: The seller takes the maximum price that the
customers are willing to pay for the product under the given circumstances.
This method is used more by retail traders than by manufacturing firms. This
method brings high profits in the short term. But in the long run it is not a
safe concept, chances of errors in judgment are very high.
Skimming
Pricing : This method aims at high price and
high profits in the early stage of marketing the product. It profitably
taps the opportunity for selling at high prices to those segments of the
market, which do not bother much about the price. This method is very useful in
the pricing of new products, especially those that have a luxury or specialty
elements.
Penetration
Pricing : Penetration pricing seeks to achieve greater market penetration
through relatively low price. This method is also useful in pricing of new
products under certain circumstances. For e.g. when the new product is capable
of bringing in large volume of sales, but it is not a luxury item and there is no affluent / price insensitive
segment, the firm can choose the penetration pricing and make large size sales at a reasonable price
before competitors enter the market with a similar product. Penetration pricing
in such cases will help the firm have a good coverage of the market and keep competition out for some time.
In all demand based pricing methods, the price
elasticity of demand is taken into account directly or indirectly.
(3)
Competition Oriented Pricing : In a competitive economy, competitive
oriented pricing methods are common. The methods in this category rest on the
principle of competitive parity in the matter of pricing. Three policy options
are available to the firm under this pricing method :
Ø Premium
Pricing
Ø Discount
Pricing
Ø Parity
Pricing
Premium pricing means pricing above the level
adopted by competitors. Discount pricing means pricing below such level
and parity pricing means matching
competitors pricing.
(4) Value
Pricing : Value pricing is a modern innovative and distinctive method of pricing. Value pricing
rests on the premise that the purpose of pricing is not to recover costs, but
to capture the value of the product perceived by the customer. Analysis will
readily show that the following scenarios are possible with the cost value
price chain:
Ø
Value > Price > Costs
Ø
Price > Value > Costs
Ø
Price > Costs > Value
Ø
Price > Value > Costs
(5)
Product Line Pricing : When a firm markets a variety of products
grouped into suitable product lines, a special possibility in pricing arises.
As the product in a given product line are related to each other, sales of one
influence that of the others. They also have interrelated costs of
manufacturing and distribution. It can
fix the prices of the different product in such a manner that the product line
as a whole is priced optimally, resulting in optimal sales of all the products
put together and optimal total profits
from the line.
(6) Tender
Pricing : Business firms are often required to fix the prices of their
products on a tender basis. It is more applicable to industrial products
and products purchased by Institutional
customers. Such customers usually go by competitive bidding through sealed
tenders. They seek the best price consistent with the minimum quality
specification and thus bag the order.
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