DODLDU - Organisational Behaviour and Theory 102 Question Paper 2013
2013 (August)
COMMERCE
Paper: 102 (Organisational Behaviour and Theory)
Full Marks: 80
Time: 3 hours
The figures in the
margin indicate full marks for the questions.
Answer all the
questions.
1. (a) What is meant by
“organising”? Briefly explain the steps involved in the organising process. 4+12=16
Or
(b) What is
the contingency approach to organisation? Explain its salient features. 9+7=16
2. (a) Explain the term
Departmentation. Examine the factors that govern the choice of any particular
basis of departmentation. 6+10=16
Or
(b) Explain
the sources of authority and discuss the reasons for delegating the authority. 8+8=16
3. (a) Describe the basic process
by which learning takes place. Is the use of reinforcement sufficient to change
behaviour effectively? 9+7=16
Or
(b) State and
explain the differences between the theory X and theory Y. 16
4. (a) Bring out the essence of
Porter and Lawer theory of motivation. Do you think that the model is
comprehensive? Justify your answer with examples. 16
Or
(b) “Good
leadership is an integral part of effective direction.” Discuss the statement. 16
5. (a) What criteria are used for
judging the effectiveness of an organisation? How does the degree of
integration of goals affect organisational accomplishment? 9+7=16
Or
(b) Write
short notes on any two of the following: 8+8=16
1)
Communication process.
2)
Communication networks.
3)
Characteristics of grapevine.
4)
Formal communication.
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