Gauhati University Question Papers
Communicative and Functional English – I (May-June’ 2013)
Full Marks: 80
Time Allowed: 3 hours
Answer either in English or Assamese
The figures in the margin indicate full marks for the questions
1.
Choose whether ‘true’ of ‘false’: 1x10=10
a) The
survival and success of an organisation has no relation with the communication
system that it uses.
b) Noise
cannot affect communication.
c) In
any form of communication, too much information is as bad as too little.
d) Perception
may pose as a barrier to communication.
e) Language
use plays a major role in ethical communication.
f) Working
in terms unleashes vast amount of creativity.
g) The
goal of a critical listener is only to criticize.
h) Voice
carries both intentional and unintentional messages.
i)
A handshake needs to match one’s personality and
intention for effective communication.
j)
Market globalisations and multicultural
workforce have left intercultural communication unaffected.
2.
Answer the following questions: 2x5=10
a) Mention
two features of communication.
b) What
is Verbal Communication?
c) What
is an ‘Invoice’?
d) Name
one Model of communication and highlight the principle on which it is based.
e) ‘Today,
companies are using the Ombudsperson for promoting upward communication’
Explain very briefly.
3.
Answer any four out of a, b, c, d, e and f. 5x4=20
a) Fill
in the blanks with appropriate prepositions: 1x5=5
1)
Hard work is indispensable _____ success in
life.
2)
He is a clever man, but diffident _____ his
powers.
3)
He has no special liking _____ Mathematics.
4)
Deepak Bhartia had declared assets _____ Rs. 603
crore.
5)
His views do not accord _____ mine.
b) Fill
in the blanks with correct tense of the verbs in brackets: 1x5=5
1)
The earth _____ round the sun. (move)
2)
He _____ here for the last five years. (work)
3)
The town _____ its appearance since 2010.
(change)
4)
The train _____ before we reach the station.
(leave)
5)
My uncle _____ tomorrow. (arrive)
c) Change
the voice of the following: 1x5=5
1)
Manners reveal character.
2)
I was kept waiting.
3)
We expect good news.
4)
The manager will give you the ticket.
5)
By whom were you taught French?
d) Correct
the common errors in the following: 1x5=5
1)
We dispensed his services.
2)
I regret at the delay.
3)
It was not long until he came.
4)
He died at thirty years old.
5)
He is a man whom I know is honest.
e) Rewrite
the sentences as directed: 1x5=5
1) That
was not an example to be followed. (Turn into an Interrogative sentence)
2) What
though the field be lost? (Change into a Assertive sentence)
3) Brutus
loved Caesar. (Change into an Affirmative sentence)
4) Only
Indians are allowed. (Change into a Complex sentence)
f) When
he saw the danger, he paused. (Change into a Compound sentence)
g) Make
sentences to illustrate the use of any five of the following phrases: 1x5=5
In
black and white, in the air, took heart, in character, at sea, stood his
ground, take into account.
4.
(a) Answer any two of the following: 10x2=20
1)
Differentiate between ‘Nominal group technique’,
and ‘Delphi technique’.
Or
Differentiate between ‘Primary Audience’ and ‘Secondary
Audience’.
2) Discuss
‘Non-Verbal’ communication.
3) Discuss
the effective communicative skills needed in a business organisation.
4) Discuss
‘Formal Communication’.
(b)
Answer any two of the following: 10x2=20
1) Write
a letter of enquiry to a manufacturer of batteries seeking information about
the different kinds of product so that a decision may be taken for placing an
order.
2) You
are a senior executive of a bank. Write a goodwill letter to a person thanking
him for opening his account in your bank, and promising to offer a host of
services.
3) You
are the Managing Director of ‘Bharat Oil Products Ltd. Mumbai. Write a
memorandum requesting departmental reports.
4) You’re
the Research Officer, ‘The Grand International’ a chain of five star hotels.
Write a report to the Managing Director about your findings on the prospect of
possible expansion of the chain of Guwahati, Assam India.
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