[Business Studies MCQs, Directing, AHSEC, CBSE, Class 12, Objective Questions and Answers]
Business Studies Class 12 MCQs
Chapter 7: Directing
Multiple Choice Questions and Answers
OBJECTIVE QUESTIONS (1 mark)
1. Define the term ‘Directing’.
Ans: Directing is telling the people what to do and seeing that
they do it in best of their ability. This function of management is concerned
with guiding the employees in the organisation to achieve organisational goal.
2. State the elements of Directing. 2009, 2012, 2015, 2018
Ans: Supervision – Motivation – Leadership and communication.
(Details are given below)
3. State features of Directing.
Ans: a) It initiates action
b) It is a continuous function c) It flows from top to bottom d) It is
performance oriented e) It is a universal/pervasive function.
4. What is a motive?
Ans: Motive is an inner state or desire which energizes an
individual to move or behave towards achievement of goal.
5. Give two examples of ‘financial
incentives’.
Examples for financial Incentives — Pay, allowances productivity
linked wage incentives, Bonus, Retirement benefits, Co partnership, commission.
6. “Grapevine is associated with which
form of communication?
Ans: The network of informal communication is called grapevine.
7. Supervisors are part of which level
of management?
Ans: Lower level of management
8. What is grapevine? 2008, 2014
Ans: The network of informal communication is called grapevine.
9. Who Proposed the “Need theory of
Motivation”? 2008, 2014
Ans: Abraham Maslow
10. Give two examples of
‘non-financial incentives’.
Ans: Examples of Non Financial Incentives - Status, organizational
climate, career advancement opportunity, job security etc.
12.
What is the highest level of need in Maslow’s need hierarchy theory’?
Ans: Self Actualisation
13. To which factor of production
directing is related?
Ans: Labour
14. Name the need which is satisfied
first of all.
Ans: physiological needs
15.
State the form of communication where official talks take
place.
Ans: Formal
communication.
16.
What is Downward Communication?
Ans: It is the flow of information from higher
authority to lower authority.
17. What is upward
communication?
Ans: Here the flow of information goes to higher
authority from subordinates.
18. What is a motive?
Ans: Motive is an inner state or desire which energizes an individual
to move or behave towards achievement of goal.
19. State two features of Leadership.
Ans: a) Leadership indicates the ability of an individual to
influence others. b) Leadership tries to bring a change in the behaviour.
20. What are the qualities of a good
leader?
Ans: Judgement skill, Initiative
21. What is autocratic leadership
style?
Ans: Autocratic or Authoritative leadership: An autocratic leader
exercises complete control over the subordinate. He centralises power in
himself and takes all decision without consulting the subordinates.
22. In which type of formal
communication are ‘orders’ included?
Ans: They are included in the downward communication.
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ALSO READ (AHSEC ASSAM BOARD CLASS 12)
1. AHSEC CLASS 12 BUSINESS STUDIES CHAPTERWISE NOTES
2. AHSEC CLASS 12 BUSINESS STUDIES QUESTION PAPERS (FROM 2012 TILL DATE)
3. AHSEC CLASS 12 BUSINESS STUDIES SOLVED QUESTION PAPERS (FROM 2012 TILL DATE)
4. AHSEC CLASS 12 BUSINESS STUDIES IMPORTANT QUESTIONS
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23. Give two examples of positive and
negative motivation.
Ans: Positive motivation makes people willing to do their in the
best way they can and improve their performance. For example: Rewards and
incentives, promotion.
Negative motivation means the act of forcing employees to work by
means of threats and punishment. For example: demotion, dismissal,
transfer, penalties.