Business Laws Solved Question Papers
B.Com 1st Sem
Dibrugarh University
2012
(November) – Old Syllabus Semester System
1.(a) A contract is
an agreement enforceable by law”. Explain
Ans: Meaning of Contract and Its essentials or (“All contracts are
agreements, but all agreements are not contracts.” [Essentials of a Valid
Contract] or “A Contract is an agreement enforceable by Law”)
Section 2 (h) defines ‘Contract’ as an
agreement enforceable by law. If we
analyse the definition it has two components viz.
1. An agreement
between two or more persons "To Do" or "Not to Do"
something.
2. An
enforceability of such an agreement at law i.e. personal rights and personal
obligations created and defined by agreement must be recognized by law.
Section 2 (e) defines ‘agreement’ as “every
promise and set of promises forming consideration for each other”. For a
contract to be enforceable by law there must be an agreement which should be
enforceable by law. To be enforceable, the agreement must be coupled with
obligation. Obligation is a legal duty to do or abstain from doing what one
promised to do or abstain from doing.
All contracts are agreements but for agreement to be a contract it has
to be legally enforceable.
Section10 of the Act provide “All agreements
are contracts if they are made by the free consent of the parties competent to
contract for lawful object & are not hereby expressly declared void.”
An agreement in
order to become a contract must be enforceable by law. Agreements, which do not
fulfill the essential requirements of a contract, are not enforceable. Thus when an agreement enables a person to
compel another to do something or not to do something it is called a contract.
Thus all contracts are agreements but all agreements are not contracts. In order to become a valid contract an
agreement must posses the following essential elements:
a) Offer & Acceptance: There
must be two parties to an agreement i.e. one making the offer & other party
accepting it. Acceptance of must be unconditional & absolute. A part of an
offer cannot be accepted. The terms of an offer must be definite. The
acceptance must be in the mode as prescribed & must be communicated. The
acceptor of an offer must accept it in the same way & same sense & at
the same time as offered by the offeror i.e. there must be consensus ad idem.
b) Intention to create legal relationship: When two
parties enter into a contract their intention must be to create legal
relationship. If there is no such intention between the parties, there is no
contract between them. Agreements of a social or domestic nature to do not
constitute contracts.
c) Lawful consideration: An
agreement to be enforceable by law must be supported by consideration.
“Consideration” means an advantage or benefit which one party receives from
another. It is the essence of bargain. The agreement is legally enforceable
only when both parties give something or get something in return. An agreement
to do something without getting anything in return is not a contract. Contract
must be in cash or kind.
d) Capacity to Contract-Competency: The
parties competent to contract must be capable of contracting i.e. they must be
of the age of majority, they must be of sound mind & they must not be
disqualified from contracting by any law to which they are subject to. An agreement with minors, lunatics,
drunkards, etc. is not contract & does not get a legal title.
e) Free Consent: It is
necessary between the contracting parties to have a free & genuine consent
to an agreement. The consent of parties is said to be free when the contracting
parties are of the same mind on the materials of a contract. They must mean the
same thing at the same time the parties must not enter into a contract under
undue influence, coercion, misrepresentation etc. If these flaws are present in
an agreement it does not become a contract.
f) Lawful object: The
object of an agreement must be lawful. It should not be illegal, immoral or it
should not oppose public policy. If an agreement suffers from a legal flaw with
respect to object it is not enforceable by law & so it is not a contract.
g) Agreement not declared void: For an
agreement to be a contract it is necessary for the agreement must not be
expressly declared void by any law in force in the country.
h) Possibility & Certainty of performance: The terms
of an agreement must not be vague or indefinite. It should be certain. The
agreement must be to do a thing which is possible. For e.g. an agreement to
sell a car for Rs. 100/- if sun does not rise tomorrow. This agreement is
impossible & so not enforceable by law.
Thus,
agreement is the genus of which contract is the specie.
Or
(b) “ No
consideration, no contract.” Explain. Discuss the exceptions to this rule.
Ans: Consideration and Its Essentials
Section 2 (d) of Indian Contract Act, 1872,
defines consideration as “When at the desire of the promisor the promise or any
other person has done or abstained from doing or does or abstains from doing
something, such act abstinence or promise is called a consideration for the
promisor.”
Consideration is based on the term ‘quid-pro-quo’ which means ‘something in return’. When a person
makes a promise to other, he does so with an intention to get some benefit from
him. This act to do or to refrain from doing something is known as
consideration.
Consideration is an advantage or benefit which
moves from one party to another. It is the essence of bargain. It is the
reciprocal promise i.e. to do something or abstain from doing something in
return of a promise. It is necessary for an agreement to be enforceable by law.
In consideration both the parties give something & get something in return.
It may be in cash or kind.
The
following are the rules related to the consideration
(i)
Consideration must move at the desire of promisor. If it is
done at the instance of a third party without the desire of the promisor, it is
not consideration. Act done at the desire of a third party is not a
consideration. Act must be done voluntarily at the desire of the promisor.
(ii) It
may move from the Promisee or any other person in the Indian Law so that a
stranger to the consideration may maintain a suit. A consideration may move
from the promise or any other person. Consideration from a third party is a
valid consideration. Under English Law, however, consideration must move from
the Promisee only.
(iii)
Consideration may be past, present or future. The words used in Section 2(d) are
“has done or abstained from doing (past), or does or abstains from doing
(present), or promises to do or to abstain from doing (future) something” This
means consideration may be past, present or future.
(iv) There
must be mutuality in consideration.
(v) It
must be real & not illusory, infinite or vague. Although
consideration need not be adequate, it must be real, competent and of some
value in the eye of law. Physical impossibility, legal impossibility, uncertain
consideration & illusory consideration.
(vi) Consideration must not be unlawful, illegal,
immoral or opposed to public policy. The consideration given for an
agreement must not be unlawful. Where it is unlawful, the courts do not allow
an action on the agreement.
(vii)
Consideration need not be adequate. Consideration as already explained
means “something in return”. This “something given”. The law simply provides
that a contract should be supported by consideration. So long as consideration
exists, the courts are not concerned as to its adequacy, provided it is of some
value. “The adequacy of the consideration is for the parties to consider at the
time of making the agreement, not for the court when it is sought to be
enforced.”
Exceptions
to the rule ‘No consideration no contract’
The general rule is that an agreement made
without consideration is void. Section 25 deals with the exceptions to this
rule. In such cases the agreements are enforceable even though they are made
without consideration. These cases are:
a) Love
and Affection [Section 25(1)]: Where an agreement is expressed in writing
and registered under the law for the time being in force for the registration
of documents and is made on account of natural love and affection between the
parties standing in a near relation to each other, it is enforceable even if
there is no consideration.
For e.g. F, for natural love and affection, promises to give his son A, Rs. 1 Lac. F puts this promise in writing and registers it. This is a
contract.
b)
Compensation for voluntary services [Section 25(2)]: A
promise to compensate wholly or part a person, who has already voluntarily done
something for the promisor, is enforceable, even though without consideration.
A promise to pay for a past voluntary service is binding.
For e.g. A says to B’ At the risk of your life
you saved me from a serious accident. I promise to pay you Rs.1, 000.” There is
a contract between A and B even though there is no consideration.
c) Promise
to pay a time barred debt [Section 25(3)]: A promise by a debtor to pay a time
barred debt is enforceable provided it is made in writing and is signed by the
debtor or by his agent generally or specifically authorized in that behalf. The
debt must be such “of which the creditor might have enforced payment but for
the law for limitation of suits”
For e.g. D owes C Rs.1, 000 but the debt is
barred by the Limitation Act. D signs a written promise to pay C Rs.500 on
account of the debt. This is a valid contract.
d) Agency
(Section 185): No consideration is necessary to create an agency.
e)
Completed Gift (Explanation 1 to Section 25): The rule ‘No consideration no
contract’ does not apply to completed gifts. This rule shall not affect the
validity, as between donor and donee, of any gift actually made.
2.(a) Who is the
unpaid seller? Describe briefly his right under the Sale of Goods Act.
Ans: Unpaid Seller and His Rights
Section 45 define an unpaid seller as “One who
has not been paid or tendered the whole of the price or one who receives a bill
of exchange or other negotiable instrument as conditional payment and the
condition on which it was received has not been fulfilled by reason of
dishonour of the instrument or otherwise.”
The following conditions must be fulfilled before a seller can be
deemed to be an unpaid seller –
(i) He must be unpaid and the price must be
due.
(ii) He must have an immediate right of action
for the price.
(iii) A bill of exchange or other negotiable
instrument was received but the same has been dishonoured.
The rights of an unpaid seller can be broadly divided under 2 main
headings –
I] Rights against the goods and
II] Rights against the buyer
I]
Rights against the goods:
A] Where
the property in the goods has passed to the buyer: Where
the ownership in the goods has already been transferred to the buyer the
following rights are available to an unpaid seller –
1. Right
of Lien: The right of lien means the right to retain the possession of
goods until the full price is paid or tendered.
When can lien be exercised:
(a) Where the goods have been sold
without any stipulation as to credit.
(b) Where the goods have been sold on
credit, but the term of credit has expired, and
(c) Where the buyer becomes insolvent.
The right can be exercised even if the seller
holds the goods as an agent or bailee. Where part delivery of goods has been
made, it can be exercised on the remaining goods, unless circumstances show he
has waived his right.
Termination of lien: The right gets terminated
under following circumstances:
(a) When the goods are delivered to a carrier
or bailee but without reserving the right of disposal.
(b) When the possession is acquired by the
buyer or his agent lawfully.
(c) When the right of lien is waived by the
seller.
(d) When the buyer has disposed of the goods
by sale of in any manner with the consent of the seller.
2. Right
of stoppage of goods in transit: The right of stoppage in transit
means the right to stopping the goods while they are in transit, to regain
possession and to retain them until the price is paid. The essential feature of
stoppage in transit is that the goods should be in the possession of someone
intervening between the seller and the buyer. The unpaid seller can exercise the
right of stoppage in transit if:
(a) The seller has parted with the possession
of the goods.
(b) The buyer has not taken possession of
goods.
(c) Buyer has become insolvent.
The unpaid seller may exercise the right to stoppage in transit in
any one of the following 2 ways:
(a) By taking actual possession of the goods,
or
(b) By giving notice of his claim to the
carrier or other bailee in whose possession the goods are.
The right to stoppage in transit is lost under
the following circumstances:
(a) If the buyer or his agent obtains
possession.
(b) If after arrival of the goods at the
appointed destination, the carrier or the bailee acknowledges to the buyer that
he holds the goods on his (buyer’s) behalf.
(c) If the carrier or bailee wrongfully refuses
to deliver the goods to the buyer or his agent.
(d) Where the part delivery of the goods has
been made to the buyer or his agent, the remainder of goods may be stopped in
transit. But if such part delivery has been given in such circumstances as to show
an agreement to give up possession of the whole of the goods the transit comes
to an end at the time of part delivery.
3. Right
of resale: Where the unpaid seller has exercised his right of lien or
resumes possession of the goods by exercising his right of stoppage in transit
upon insolvency of the buyer, he can re-sell the goods under the following
circumstance:
(a) where the goods are of perishable nature.
(b) Where the seller has given notice of his
intention to re-sell the goods and yet the price remains unpaid.
(c) Where the seller expressly reserves a
right of resale if the buyer commits a default in making the payment.
B] Where
the property in the goods has not passed to the buyer: Where
the property in the goods has not passed to the buyer, the unpaid seller can
exercise the right to withholding delivery of the goods. This right is similar
to and co-extensive with the right of lien and stoppage in transit where the
property has passed to the buyer. Other remedies may include the right to claim
damages for the loss suffered, special damages, etc.
II] Rights
of an unpaid seller against the buyer personally
In addition to the unpaid seller’s rights
against the goods, he has rights even against the buyer personally. They are as
follows:
1. Suit for
Price: Generally the seller can sue for the price of the goods only
when the property in the goods has passed to the buyer and the price is not
paid as per the terms of the contract. In cases where the property in the goods
has not passed to the buyer, suit for price generally, cannot be maintained,
unless under the contract, price is payable on a certain date irrespective of
the delivery of passing of the ownership of the goods.
2. Suit
for damages: The unpaid seller can bring an action for damages where the
buyer wrongfully refuses to accept the goods or repudiates the contract.
3. Suit
for interest: In case of breach of contract on the part of the buyer, the
unpaid seller can claim for interest from the date of tender of the goods or
from the date, the price becomes payable along with a suit for price.
Or
(b) Discuss, with
example, the implied conditions under the Sale of Goods Act 1930.
Ans: Implied
Conditions:
1.
Condition as to title: In a contract of sale, unless the
circumstances of the contract are such as to show a different intention, there
is an implied condition on the part of the seller that –
(a) In the case of a sale, he has a right to
sell the goods and
(b) In the case of an agreement to sell, he
will have a right to sell the goods at the time when the property is to pass.
2. Sale by
description: Where there is a contract for the sale of goods by description,
there is an implied condition that the goods shall correspond with the
description (Section 15). If you contract to sell peas, you cannot oblige a
party to take beans.
3. Sale by
sample: In a case of a contract for sale by sample, there is an implied
condition:
(a) That the bulk shall correspond with the
sample in quality
(b) That the buyer shall have a reasonable
opportunity of comparing the bulk with the sample.
(c) That the goods shall be free from any
defect, rendering them unmerchantable.
4. Sale by
description as well as sample: Section 15 further provides that if the sale
is by sample as well as by description, the goods must correspond both with the
sample and with the description.
5.
Condition as to quality or fitness: Normally, in a contract of sale
there is no implied condition as to quality or fitness of goods for a
particular purpose. The buyer must examine the goods thoroughly before he buys
them in order to satisfy himself that the goods will be suitable for the
purpose for which he is buying them. However, in the following instances, the
condition as to quality or fitness applied –
(a) Where the buyer, expressly or by
implication makes known to the seller the particular purpose for which he needs
the goods and depends upon the skill and judgement of the seller whose business
it is to supply goods of that description, there is an implied condition that
the goods are reasonable fit for that purpose. [Section 16(1)]. For e.g. an
order was placed for some Lorries to be used “for heavy traffic in a hilly
area”. The Lorries supplied were unfit and broke down. Held, there is a breach of condition as to fitness.
(b) An implied condition as to quality or
fitness for a particular purpose may also be annexed by the usage of trade.
[Section 16(3)]
6.
Condition as to merchantability: Where goods are bought by description
from a seller who deals in goods of that description, here is an implied
condition that the goods are of merchantable quality. This means that the goods
should be such as are commercially saleable under the description by which they
are known in the market at their full value.
7.
Condition as to wholesomeness: In the case of eatable and provisions,
in addition to the implied condition as to merchantability, there is another
implied condition that the goods shall be wholesome. For e.g. C bought a bun
containing a stone which broke one of C’s teeth. Held, he could recover
damages.
8.
Condition implied by custom: An implied condition as to quality or
fitness for a particular purpose may also be annexed by the usage of trade in
the locality concerned.
3.(a) What do you
understand by promissory note? Elucidate the essentials of a promissory note.
Ans: Promissory Note
Promissory Note, in the
law of negotiable instruments, is a written instrument containing an
unconditional promise by a party, called the maker, who signs the instrument,
to pay to another, called the payee, a definite sum of money either on demand
or at a specified or ascertainable future date. The note may be made payable to
the bearer, to a party named in the note, or to the order of the party named in
the note.
According to the Section 4 of the Negotiable
Instrument Act, 1881 “A Promissory Note is an instrument in writing not being a
bank note or a current note containing an unconditional undertaking, signed by
the maker, to pay a certain sum of money only to, or do the order of, a certain
person, or to the bearer of the instrument.”
In other words, we can say that a promissory
note is an unconditional promise in writing made by one person to another,
signed by the maker, engaging to pay on demand to the payee, or at fixed or
determinable future time, certain in money, to order or to bearer.
There are two parties to a Promissory Note:
a) Maker: It is the debtor, who promises to
make the payment. It must be signed by its maker.
b) Payee: The person who receives the payment
of the promissory note is the payee.
A signs instruments in the following terms:
(a)
"I promise to Pay B or order Rs.500".
(b)
"I acknowledge myself to be indebted to B in Rs.1, 000, to be paid on
demand, for value received”.
(c) “I
promise to pay B Rs.500/- on 01-10-2005. etc are promissory notes”.
The essentials of a valid Promissory
note
1.
The Promissory Note Must Be in Writing: Mere
verbal promises or oral undertaking does not constitute a promissory note. The
intention of the maker of the note should be signified by writing in clear
words on the instrument itself that he undertakes to pay a particular sum of
money to the payee or order or to the bearer
2. It Must
Contain an Express Promise or Clear Undertaking to Pay: The
promise to pay must be expressed. It cannot be implied or inferred. A mere
acknowledgment of indebtness is not enough.
3. The
Promise to Pay must be Definite and Unconditional: The
promise to pay contained in the note must be unconditional. If the promise to
pay is coupled with a condition, it is not a promissory note.
4. The Maker
of the Pro-note Must Be Certain: The instrument should show on the fact
of it as to who exactly is liable to pay. The name of the maker should be
written clearly and ascertainable on seeing the document.
5. It Should
be Signed By the Maker: Unless the maker signs the instrument, it is
incomplete and of no legal effect. Therefore, the person who promises to pay
must sign the instrument even though it might have been written by the promisor
himself.
6. The Amount
Must Be Certain: The amount undertaken to be paid must be
definite or certain or not vague. That is, it must not be capable of contingent
additions or subtractions.
7. The
Promise Should Be to Pay Money: The promissory note should contain a
promise to pay money and money only, i.e., legal tender money. The promise
cannot be extended to payments in the form of goods, shares, bonds, foreign
exchange, etc.
8. The Payee
Must Be Certain: The money must be payable to a definite person
or according to his order. The payee must be ascertained by name or by designation.
But it cannot be made payable either to bearer or to the maker himself.
9. It Should
Bear the Required Stamping: The promissory note should, necessarily, bear
sufficient stamp as required by the Indian Stamp Act, 1889.
10. It Should
Be Dated: The date of a promissory note is not material unless the amount is
made payable at particular time after date. Even then, the absence of date does
not invalidate the promissory note and the date of execution can be
independently proved. However to calculate the interest or fixing the date of
maturity or lm\imitation period the date is essential. It may be ante-dated or
postdated. If post-dated, it cannot be sued upon till ostensible date.
11. Demand: The
promissory note may be payable on demand or after a certain definite period of
time.
12. The Rate
of Interest: It is unusual to mention in it the rated of interest per annum.
When the instrument itself specifies the rate of interest payable on the amount
mentioned it, interest must be paid at the rate from the date of the instrument.
Or
(b) What are the
distinctions between Cheque and Bill of Exchange?
Ans: Difference
between cheque and bills of exchange:
Basis
|
Cheque
|
Bills of Exchange
|
Drawee
|
A cheque is always
drawn on a bank or banker.
|
A bill of exchange can be drawn on any person including a banker.
|
Acceptance
|
A cheque does not
require any acceptance.
|
A bill must be accepted before the Drawee can be made liable upon it.
|
Payment
|
A cheque is payable
immediately on demand without any days of grace.
|
A bill of exchange is normally entitled to three days of grace unless
it is payable on demand.
|
Stamp
|
A cheque does not
require any stamp.
|
A bill of exchange must be stamped.
|
Protection
|
A banker is given
statutory protection with regard to payment of cheques in certain circumstances.
|
No such protection is available to the Drawee or acceptor of a bill of
exchange.
|
Crossing
|
A cheque may be
crossed.
|
Bill can never be crossed.
|
Presentment
|
If not presented to the banker for payment, it does not
discharge the drawer unless he suffers injury or damages.
|
Drawer is discharged, if bill is not presented for payment to
the acceptor.
|
Noting and Protesting
|
A cheque is not required to be noted or protested for dishonour.
|
A bill of exchange may be noted or protested for dishonour.
|
4.(a) Discuss briefly
about the grievance redressal machinery functioning under the Consumers’
Protection Act.
There shall be established for the purposes of
this Act, the following agencies, namely,-
a) The Central
Consumer Protection Council established by the Central Government by
notification.
b) The State Consumer
Protection Council established by the State Government in
the State by notification; and
c) The District
Consumer Protection Council established by the State Government in
each district of the State by notification. The State Government may, if it
deems fit, establish more than one District Forum in a district.
1. The Central
Consumer Protection Council: The Central Government may, by notification,
establish with effect from such date as it may specify in such notification, a
council to be known as the Central Consumer Protection Council (hereinafter
referred to as the Central Council).
Membership:
a) The
Minister in charge of consumer affairs in the Central Government, who shall be
its Chairman, and
b) Such
number of other official or non-official members representing such interests as
may be prescribed.
Objects
of the Central Council
The objects of the Central Council
shall be to promote and protect the rights of the consumers such as-
a) The right
to be protected against the marketing of goods [and services] which are
hazardous to life and property;
b) The right
to be informed about the quality, quantity, potency, purity, standard and price
of goods 1[or services, as the case may be], so as to protect
the consumer against unfair trade practices;
c) The right
to be assured, wherever possible, access to a variety of goods and services at
competitive prices;
d) The right
to be heard and to be assured that consumers' interests will receive due
consideration at appropriate forums;
e)
The right to seek redressal against unfair
trade practices 1[or restrictive trade practices] or unscrupulous
exploitation of consumers; and
f) The right
to consumer education.
2. The State Consumer
Protection Councils
The State Government may, by
notification, establish with effect from such date as it may specify in such
notification, a council to be known as the Consumer Protection Council
(hereinafter referred to as the State Council).
Membership:
a. The
Minister in-charge of consumer affairs in the State Government who shall be its
Chairman;
b. Such
number of other official or non-official members representing such interests as
may be prescribed by the State Government.
Objects
of state council:
The objects of every State Council
shall be to promote and protect within the State the rights of the consumers
laid down in clauses (a) to (f) of section 6. (Objects of National Council)
3. The District
Consumer Protection Council
Section 8-A as inserted by the
Consumer Protection (Amendment) Act, 2002. The State government shall establish
for every district, by notification, a council to be known as the District
Consumer Protection Council.
Membership
The District Consumer Protection
Council (hereinafter referred to as the District Council) shall consist of the
following members:
a. The
collector of the district (by whatever name called) who shall be its Chairman;
and
b. Such
number of other official and non-official members representing such interest as
maybe described by the state government.
Objects
of the District Council:
The Objects of every District Council
shall be to promote and protect within the district the rights of consumers
laid down in the clause (a) to (f) of Section 6 (National Consumer Protection
Council)
CONSUMER COURTS AS PER VALUE /
AREA OF CLAIM
The Consumer courts are 3 tiered.
1. District
Consumer Disputes Redressal Forums: At
the lowest level are the District Forums and these are established in each
District and have jurisdiction to entertain complaints where the value of goods
or services and the compensation if any, claimed does not exceed Rs.20,00,000
(TWENTY LAKHS), and a complaint can be filed in a District Forum within the
local limits of which
a.
The opposite party resides or
b.
Carries on his business or works for gain or
c.
Where the cause of action arises.
2. State
Consumer Disputes Redressal Commission: The State Consumer Disputes Redress
Commission is established in each state and these have jurisdiction to
entertain complaints where the value of goods or services and the compensation
if any, claimed exceeds Rs.20,00,000 (TWENTY LAKHS) but does not exceed
Rs.1,00,00,000 (ONE CRORE).
3. National
Consumer Disputes Redressal Commission: The National Consumer Disputes
Redressal Commission has jurisdiction to entertain complaints where the value
of the goods or services and compensation if any claimed exceeds Rs.1,00,00,000
(ONE CRORE)
Or
(b) Explain how a file
complaint under the Consumers’ Protection Act.
Ans: Ans: Complaint
In Section 2 (1) (c) "complaint"
means any allegation in writing made by a complainant that:
b) an unfair
trade practice or a restrictive trade practice has been adopted by any trader;
c) the goods
bought by him or agreed to be bought by him suffer from one or more defect;
d) the
services hired or availed of or agreed to be hired or availed of by him suffer
from deficiency in any respect;
e) a trader
has charged for the goods mentioned in the complaint a price in excess of the
price fixed by or under any law for the time being in force or displayed on the
goods or any package containing such goods;
f) goods
which will be hazardous to life and safety when used are being offered for sale
to the public in contravention of the provisions of any law for the time being
in force requiring traders to display information in regard to the contents,
manner and effect of use of such goods.
With a view to obtaining any relief provided by or
under this Act; the essential features of a “Complaint” are:
a) The
complaint must be in writing;
b) The
complaint must be made with a view to obtain any relief under the Act;
c) The
Complaint must make any of the five allegations stated under section 2 (1) (c),
against a trader or manufacturer;
d) The
complaint must be filed in a manner prescribed under law i.e. under section 12
of the Act.
e) The
complaint must be filed before appropriate consumer commission having
jurisdiction to entertain complaint. Section 17 & Section 21.
Ordinarily, the complaint must contain name,
description and address of the Complainant and the purpose for which he bought
the goods. It must also contain the name, description and address of the trader
or manufacturer. It must state clearly, the facts of the case e.g. when the
things was purchase? For what purpose? When the things were consumed or used?
Defects in goods or deficiency in the service etc., what injury suffered etc.
These facts must be supported by all relevant and proper documents. Lastly, the
complaint must mention the relief or relief’s asked for against the trader or
manufacturer i.e. the opposite party.
Procedure for Filing Complaint
The complainant or his authorised
agent can present the complaint in person or send it by post to the appropriate
forum or Commission, as the case may be. No fee is charged for filing a
complaint before the District Forum or the State Commission or the National
Commission.
Important Points
a. Each of
the members and the opposite parties are to be sent a copy of the complaint.
b. The
complaint himself should possess two or more copies of the complaint.
c. If the
complainant desires so he can send a copy to an active voluntary consumer
organisation.
d. A complaint
should always be supported and verified by an affidavit.
The time period within which a complaint must be filed
The District Forum, the State Commission, or
the National Commission shall not admit a complaint unless it is filed within
two years from the date on which the cause of action has arisen. However, where
the complainant satisfies the District Forum/State Commission, that he had
sufficient cause for not filing the complaint within two years, such complaint
may be entertained by it after recording the reasons for condoning the delay.
Decision
Time: The District Forum, State Commission and National Commission are
required to decide complaints, as far as possible, within three months from
date of notice received by the opposite parties. For those complaints which
require laboratory analysis or testing of commodities, the period is extended
to five months.
5.(a) Who is an
authorized person under the FEMA-2000? Discuss the powers of the Reserve Bank
of India in issuing directions to authorized persons.
Or
(b) Write notes on:
(i) Prohibited Capital Account Transaction
(ii) Explain the Goods and Services
6. Write short notes on:
(a) Essentials of contingent contract
(b) Goods
(c) Modes of crossing
(d) District forum
7. Write ‘Yes’ or ‘No’
(a) A contract is discharged by commercial
impossibility. False
(b) A quasi-contract is a contract created by law not
by the parties. True
(c) Condition is a stipulation unessential to the main
purpose of a contract. False,
essential
(d) To execute a contract of sale, seller and buyer
must be there. True
(e) A cheque is not payable on demand. False
(f) Definition of consumer does not include a person
who obtain goods for resale or for any commercial purpose. True
(g) A promissory note may not be in writing. False
(h) The Consumers’ Protection Act was passed in 1996. False